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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

David Bogner

August 31, 2023

1  out of  5 rating by David Bogner
"Not happy they moved my agent out on Lima rd. When it was more convenient for me when it was on Goshen rd. So you don't think about your customers what they want or need. IF I could find another insurance I would, they keep raising the cost every time I get a bill , no speeding tickets, no wrecks, no claims, but high rates"

J Bergan

April 26, 2023

4  out of  5 rating by J Bergan
"So far, very much worth the business and the financial expense"

Angela Thompson

April 24, 2023

5  out of  5 rating by Angela Thompson
"Really enjoyed sitting down and discussing my account with Jordan. He made sure I understood my plan and answered any questions I had. Family friendly environment and made sure my children had a place to sit while we were there as well."

Nick Harmsen

March 11, 2022

5  out of  5 rating by Nick Harmsen
"My wife and I have had lots of insurance questions as we just bought our first house and Jordan has been patient and has given us great wisdom as we settle in. Insurance can suck but he makes it make sense."

Audra Klopfenstein

February 22, 2022

5  out of  5 rating by Audra Klopfenstein
"Great customer service!"

Megan Wilcox

January 27, 2022

5  out of  5 rating by Megan Wilcox
"Great customer service!"

Rodney Sinn

November 12, 2021

5  out of  5 rating by Rodney Sinn
"Great service and even better rates!!"

Lauri Carnahan

November 11, 2021

5  out of  5 rating by Lauri Carnahan
"We have really appreciated the professionalism and quick responses Jordan has given as we switched our auto insurance to State Farm. He is a pleasure to work with and we highly recommend!"

Kaitlyn Judkins

November 4, 2021

5  out of  5 rating by Kaitlyn Judkins
"I recently had an accident and needed State Farm's assistance on taking care of that and I was blown away by how simple they made everything. Every step of the way they took the time to explain everything to me in detail in a way that was easy to understand and kept me in the loop daily on the status of things. Amber was a pleasure to work with and was always extremely helpful."

Trish Macias

September 28, 2021

5  out of  5 rating by Trish Macias
"Amber has been so awesome! She has clarified all my questions and concerns! I recommend to anyone that needs insured, that they give her a call! Great job Amber! You definitely care about your clients!"

Jeff Moore

September 21, 2021

5  out of  5 rating by Jeff Moore
"I spoke with Matt and he was able to quickly run my information and get me the info I needed to make the best insurance decisions for me."

Kristen Arnold

September 21, 2021

5  out of  5 rating by Kristen Arnold
"I usually do not leave google reviews but in this case I must. Having great customer service and patience during any kind of process is a must & Matt Loeffler provided both! Big shout out to Matt for his professionalism and excellent customer service!"

Josh Moore

September 21, 2021

5  out of  5 rating by Josh Moore
"I really appreciated Matt’s help answering all my questions with patience and informative responses. Great customer service"

yvonne moore

September 16, 2021

4  out of  5 rating by yvonne moore
"The agent that helped me name is Wes Davidson and i must say he was the most delightful person I’ve ever met. As confused as i was he helped me every step of the way and kept a smile On my face while i was going through a difficult time. I will recommend Wes to my friends and family. He made me actually trust the insurance agency"

matthew hubbard

September 16, 2021

5  out of  5 rating by matthew hubbard
"Spoke to Matt Loeffler and he had great customer service and he as very helpful."

B B

September 16, 2021

5  out of  5 rating by B B
"Loved my experience working with this office. Matt Loeffler took care of my insurance needs and made sure to get me the lowest rate possible. He was super professional and understanding of my financial situation. I own a newer Ram and thought the cost for insurance on it was going to make it sky high, but with Matt’s help it was only a few more bucks. Nothing I couldn’t handle. Personally, his kindness was worth the few extra dollars."